What Happens During A Maintenance Visit

Why is it Important to Maintain Your HVAC System?

Similar to a car, your comfort system needs regular maintenance and care to perform at its best and to give it a longer life. Here are the top 5 reasons:

1. Maintenance can cut breakdowns by as much as 95% and lower utility bills by up to 35%.

2. Our tune-ups catch small problems before they become major breakdowns.

3. Almost all heating and cooling manufacturers need routine service maintenance to keep your warranty validated.

4. Yearly lubrication of all moving parts within your systems will keep them in top shape to limit excess electricity use.

5. Comfort systems become increasingly less efficient and reliable as time goes by due to wear and tear, dust, and dirt.

Safety First

Your safety and comfort are always our top priority. Our technicians will come equipped with face masks, gloves, boot covers, and offer you contactless transactions.

We’ll Give You a Heads-up

The technician will either call or text you when they are on their way to your location, allowing you time to prepare for the technician to enter and perform the tune-up. TIP: Clear any objects or clutter around the equipment being serviced.

Your Technician Will Come Prepared

Your technician comes highly trained and ready to give your system a full tune-up. Your technician will arrive in a fully-loaded Air Group truck that has all the tools and parts to fix practically any issues that may arise. Your tech will come to your door to introduce themself, and with your permission, enter your home and ask for the location of your comfort system.

On To The Tune-Up!

Now let’s start getting your system tuned-up and ready to keep you comfortable all season long:

Air Group Heating Maintenance

❄️ What We Do During Your Cooling Tune-up:

  1. Check and replace air filter (standard 1”)
  2. Clean and flush condensate pan and drain lines
  3. Clean and condensate pump if present
  4. Check and clean evaporator coil in needed (if accessible)
  5. Check electrical connections and all electrical components
  6. Perform any required lubrication
  7. Check thermostat operation and programming
  8. Replace thermostat batteries if required
  9. Check indoor blower operation and balance
  10. Remove condensing unit cover
  11. Clean debris from outdoor condenser
  12. Chemically clean outdoor condenser coil
  13. Start and test cooling system
  14. Check operating pressures, temperatures and refrigerant charge
  15. Check operation of all safeties
  16. When we are finished, we remove our tools and clean up
  17. We discuss with you the status of your heating system
  18. If we find an issue, we will give you options on what to do
Air Group Cooling Maintenance

🔥 What We Do During Your Heating Tune-up:

  1. Clean burners & pilot assembly
  2. Check and replace air filter (standard 1”)
  3. Check and tighten electrical connections
  4. Check thermostat operation and programming
  5. Replace thermostat batteries if required
  6. Clean condensate trap and drains (90% furnaces)
  7. Check blower motor and inducer assembly for proper balance and operation
  8. Vacuum/clean heat exchanger blower compartment etc.
  9. Check hot surface ignitor and/or ignition electrode
  10. Clean flame sensor and/or thermocouple
  11. Check flues and/or 90% venting for obstructions of leaks
  12. Run furnace, check and adjust gas pressures, check flames signal
  13. Check all furnace safeties for proper operation
  14. Check complete furnace operation
  15. Check ambient carbon monoxide
  16. When we are done, we remove our tools and clean up
  17. We discuss with you the status of your heating system
  18. If we find an issue, we will give you options on what to do

♨️ What We Do During Your Steam Boiler Tune-up:

  1. All of the checks listed for furnaces that are pertinent for boilers will be checked
  2. Clean boiler sight glass
  3. Flush boiler
  4. Check operation of automatic water feeder if present
  5. Check boiler and piping for any visible leaks
  6. Run boiler and check complete operation
  7. Check operation of low water cutoff
  8. Check all air vents for proper operation
  9. Check that all radiators are heating properly
  10. When we are done, we remove our tools and clean up
  11. We discuss with you the status of your heating system
  12. If we find an issue, we will give you options on what to do

🌊 Water Boiler Tune-up Checklist

  1. All of the checks listed for furnaces that are pertinent for boilers will be checked
  2. Check expansion/Extrol tank for proper pressure or water level
  3. Lubricate circulating pump as needed
  4. Check boiler water pressure and operation of the pressure reducing valve
  5. Check boiler and piping for any visible leaks
  6. Run boiler and check complete operation
  7. Check operation of all pumps and zone valves
  8. Check the all zones, baseboard and/or radiators are heating properly
  9. When we are done, we remove our tools and clean up
  10. We discuss with you the status of your heating system
  11. If we find an issue, we will give you options on what to do
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What Happens After The Job is Done?

The support does not stop once the technician leaves you. Your satisfaction is guaranteed, and we will be there for you. If for any reason something is just not right, we will come back and make it right! That is a promise!

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Have a question about your visit?

Call 973.929.2080 or fill out the form below.

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