See what have others been saying about Air Group!
“Our office developed a problem with a sewer pipe. Their response was quick and helped in every way to correct the problem and get it cleaned up. All the people I dealt with were wonderful.”
“Great Service! Great Company A++”
Cassandra from NJ
“They were nothing short of fabulous. They arrived when they said they would. They completed the job when they said they would and they did not leave a mess. I would definitely recommend this firm, and I would do business with them again in the future.”
“I am so so so satisfied, borderline incredulous, that Air Group could actually install central ac in our 1930’s home without taking up any closet space and making a mess of broken ceilings and walls. I really don’t know how they did it, it’s borderline magic.
I had two other companies come to give me bids, both of them pretty much said they couldn’t do it and were offering pricier mini split solutions. Alex from Air Group came and within a few minutes of looking around said “we can definitively do it and it will be fairly simple”. I was really expecting for there to be last minute “surprises” where I was told half of their promised vents could not be installed. Not the case. The work was completed quickly, efficiently, and the workmanship was impeccable.
5 stars all the way!!!”
Donna from Denville, NJ
“Air Group came to our rescue yesterday only 3 hours after I called them. Our AC was not working on a Saturday morning and a heat wave is expected for several days. I really appreciate the great service. They also came within the time frame they had states and the tech was quick and efficient.”
Cindy from NJ
“I just had them install a new central AC unit and the 2 technicians who did the installation were amazing. Giancarlo, who is the rep who came and discussed what i needed and sold me the unit was knowledgeable, didn’t try to sell me something i didn’t need and will definitely contact him again when it’s time to replace my furnace.
Everything was handled professionally and i would highly recommend using them.”
Maggie from Bloomfield, NJ
“I wish every contractor was as great as Air Group! David provided us with multiple, cost efficient options for our home, explained everything clearly, and was NOT PUSHY.
Installation in our old 1940’s home was so quick and hassle-free that we are still amazed. Air Group was also very honest and forthcoming – they came out to repair a small nick we probably would not have noticed had they not mentioned it to us. House feels great and we’re so happy we chose Air Group!”
Charlie K. from NJ
“I would like to thank the employees of Air Group for an exceptional job well done including Mary, Connie and especially their Service Technician Orlando. After having another plumbing and heating company try to repair the controls on my 7 year old boiler for two days they declared “we don’t know what to do to fix this, you’ll have to find someone else” I contacted Air Group. I explained my problem to the Customer Service Rep and she said she would send out one of their most experienced boiler repair technicians to take a look. Their Technician, Orlando, arrived and began to trace out and reattach all the wires that the other company left disconnected, identified the bad parts and verified the boiler would work once the replacement parts were installed. He put in the order for the new parts and promised to return the next day to replace them. The customer service rep contacted me in the morning with pricing and said Orlando would return to complete the job that day which he did. Orlando is extremely knowledgeable about heating systems and takes his job seriously. He performs his work in a methodical way with a complete understanding of the system and checks and double checks his work. Great Job Orlando!!! I highly recommend the Air Group team and especially Orlando.”
Tom S. from NJ
“We use Air Group for all our systems and have been highly satisfied. The people who come out to do the services are very competent and don’t try to sell us things we don’t need! Appreciate the consultative process they use. Special kudos to the plumber Mike S., who has been great!”
Michael L. from NJ
“I’ve been doing business with Air Group for years. They are absolutely great. I called for an appointment only yesterday, asking for today at 8am. Mary said sure. Technician Paul Lakeram arrived exactly at 8am. He was efficient, professional, and cleaned up completely after he finished. Their pricing is fair and their work is outstanding.”
Alec from NJ
“Wife called me at work saying the furnace wasn’t working and the house was steadily getting colder and colder. Called Air Group at 4PM for an emergency diagnostic and hopefully a repair. Technician arrived within 40 minutes of our call, figured out the issue, had it repaired and was out the door by 5:30PM. Pricing seemed to be fair and as quoted before arrival/installation. Not sure how it could get much better in terms of promptness, have had it take longer to get a pizza delivered!! Abe was great!”
William from NJ
“I just had the honor and pleasure of spending the better part of today with 3 of your “boys”. Antoni, Matt, and David gave me a new hot water heater. From the beginning of the day at 7:45 am after speaking to Mary, the job was done at 4 pm. I was trusted to the highest caliber of talent and expertise I have ever seen in this type of job. They worked together, were polite, no vulgar languages, and exemplary. I would be delighted to have them again at any time!!”
DS from Montclair
“I am writing to express the wonderful customer service Alex Fonesca extended to me during and after the installation of my replacement central air system. After going through the 2019 summer with several very hot and humid days, I must say that my living room and dining room have been quite comfortable. There is no comparison to what I endured with the old system. I appreciate Mr. Fonesca supplying options: a) keep the old duck work or b)replace it with new ductwork. Replacing all duct work allowed you to design/use larger diameter ductwork for the downstairs rooms. Oh my goodness. What a difference increased air flow made. Both the first floor and second floor of my home are now comfortable. Mr. Fonesca’s post installation follow up was exceptional. Not only did he come to my home in person after I contacted him with an issue with the upstairs intake grill, but he resolved the issue extremely quickly. I was particularly impressed when Mr. Fonesca a) scheduled replacement of the intake grill and b)had the gentlemen use what I call “air conditioning tape” around the interior cage for the sun room register. The “air conditioning tape” will minimize the amount of cold air that will enter the sun room during winter months. Too frequently companies receive communication complaining about products and/or services. It felt it was imperative to communicate that Ms. Fonesca’s interfacing with customers to a) understand their needs, b) design the best system for them and c) solve problems that arise post installation is impressive. It is wonderful to be a happy customer after incurring an unexpected and significant expense.”
“I highly recommend Air Group! Our toilet was not flushing properly and a faucet was dripping. Air Group arrived on time, the plumber was polite, very knowledgeable, and professional. He fixed everything and explained what the problems were. The price was reasonable too. They put in a new central air conditioner for us in the Summer and the team was excellent. You can have confidence that Air Group will get the job done correctly and efficiently.”
David from NJ
“Air Group has done a complete make over on our home. Heating, Air Conditioning, Humidification, and whole house generator. All work was done on time, on budget, with the utmost professionalism and cleanliness, and lightening fast. Highly recommend giving them a look for any home mechanical needs.”
Scott from Summit, NJ
“Air Group is really the only company for challenging installs. They have the experience, expertise and the manpower to get it done!”
Bonnie from NJ
“Luis came out to give us an estimate on a slew of items due to a kitchen and basement renovation. He was extremely polite and professional – I shopped around and although there were some other quotes that were slightly less than yours, it was Luis Reyes that made the difference. Always on time, professional, courteous. – you have a customer for life! Thank you!”
Keven from NJ
“Awesome – came with a fleet of trucks and installed central air in our house under three days. System works great, worth every penny. Not the cheapest quote we got, but totally fair – and everyone I’ve worked with so far has been super professional.”
Devin from NJ
“Work completed on 6-15-17 was a new whole house water softener, upgrade to 3/4 inch piping and replacement of kitchen and bathroom faucets…Here in Parsippany, we have hard water. Our 10 year old oil furnace needed a coil replacement due to hot water flow issues. However it did not solve the problem.
My first call and only call was to Air Group since I have them servicing my central a/c unit. A technician came out and tested the hot water and the recommendation was to install a whole house water softener and replace the old 1/2″ copper pipes with 3/4″ pex. After a few minor issues regarding the hot water flow in the kitchen and master bathroom, it was recommended the faucets be changed. This was a good call cause once they were changed the flow dramatically improved.
My thanks to Mike who initially came out and worked well into the night and supervisor Brian James and plumbing expert Matt for following up to be sure we were satisfied with the work that was done. It was worth the price, since we now have a good hot water flow and are using less dish washing liquid and water to rinse the dishes and we are seeing virtually no spots on the shower glass doors. Our 11 year old dishwasher has never cleaned better with the addition of the water softener. The water has a nice clean and silky feel to it. So as they say “Happy Wife, Happy Life”. Make Air Group your first call.
Tim from Boonton, NJ
“Air Group literally save us from a catastrophic event. During a routine servicing of our 37 year old furnace, Rolando recognized a potentially deadly situation. The system had to be shut down and replaced immediately. Within an hour, sales representative John-Paul was at my house with portable heaters and he explained our options. No pressure, no ‘selling’ just great advice, in plain English about what we needed. His quote came in substantially under what I expected to spend and they offered really good financing.
The following morning, at 7:30 on the dot, an army led by John-Paul arrived to start the process of replacing the 37 year old dinosaur. Tony, Frank, Luis and several others arrived, put down drop cloths, put on the shoe covers and dove right in. Like a choreographed dance, they all dove in with expertise and confidence of true professionals. By 4:00 that afternoon the heat was on, the room was cleaner than when they arrived and best of all, my wife was smiling again! Kudos to everyone at Air Group and thank you for everything. The service, product and performance was absolutely amazing. I can’t thank you enough!”
“This place is awesome! I’ve used them several times now and each time fully satisfied. The guys are always very friendly, courteous and experienced. They also are timely are arrive in the window you are given (and usually early which is also a nice bonus!) I find their prices to be very reasonable given the work quality. They don’t try to up-sell you but will give you recommendations of what they think needs to be done. I would definitely recommend them for your plumbing, gas and air needs.”
Steve from NJ
“We had a severe water leak at our distribution center during 8 degree weather. Air Group quickly dispatched an experienced and committed team to repair the leak under very difficult circumstances. They clearly explained what needed to done, performed the work and stayed to assure the leak was fixed properly.”
Laurie from Bloomfield, NJ
“They discovered that there was a leak on the radiator valve & it was leaking hot steam in the room;
The repair was great, they were able to fix the leakage. They might install a boiler for me in the
springtime, I actually a service contract with them.”
Christine from Morris Plains, NJ
“My dealings with AirGroup have always been excellent. Technicians are always prompt, reliable, knowledgeable, clean and professional. My most recent experience with Brandon, followed by an email exchange with Tony, have confirmed my high level of satisfaction with AirGroup. It’s a very well-managed company, truly dedicated to excellence in customer service.”
John from NJ
“I just wanted to write a quick note letting you know that the technicians (Joe Anzevino & Jesse Kats) who serviced my AC unit were courteous, pleasant and did a fantastic job. Five Stars!”
Craig from Chatham, NJ
“We appreciated the prompt, neat and courteous service of Air Group. And we were happy that the anticipated/estimated costs and the actual costs were the same thing.”
Nadja from Clifton, NJ
“We just installed two new furnaces and two water boilers over a three day period. Mike, Jesse and Austin were extremely professional, on time (even early) to arrive to the job, very knowledge, efficient and super super clean. Me being technically challenged, they took their time to explain the new system in full detail. I highly recommend this team to work in anyone’s home who is interested in updating their system. We even have wifi controlled thermostats. Yay!!!”
Nadja from Clifton, NJ
“Chris and Steve from Air Group just installed a new waterline thru our home so we have access to water from the outside.
They were extremely professional, efficient, friendly , on time and informative from start to finish of the job. Thank you Gentlemen!”
Josh from NJ
“Recently had Air Group remove my old AC system and install a new variable speed Carrier unit. I cannot say enough about the professionalism of this organization. Barely even one week passed from the sales call to the one day installation. Their service teams are highly available and responsive and their installations are done in one day as promised. The company also provides licensed plumbing and electrical services; a true one-stop shop. As a home owner, the most important trait that I look for is 100% confidence that my systems will be kept up and running – all of them. There is nothing worse than getting home at 9pm on a Sunday night to no heat and hot water. One call and I was up and running within a few hours.”
Jack from NJ
“Best there is, always on time with the most knowledgeable staff in the business”
Tony D. from Flanders, NJ
“I have been on air groups service plan for 7+ years now. All I can say is they have never let me down. They came out in 100 degree heat to check a noise on my A/C and also keep my furnace tuned and running through two polar vortexes. When it came time to replace my water heater I called Air group. Brian my HVAC service tech spec-ed out the job. Then Brooke in customer service answered all my questions and set up my install in only three days. Then John from the plumbing division showed up to do the install. He was very personable and did a great job. He explained every step of the install right down to the town permit process. I am very happy with Air Group…if you want a company that will show up when you have a problem or have new equipment installed and know it’s done right, then Air Group is for you. I plan on keeping my contract with them for years to come.”
Ann G. from NJ
“Really good service: on time, polite and friendly, very neat and clean, willing to go the extra mile, very knowledgeable. I’m happy to know that full service plumbing and electrical are now available.”
Judith Z. from NJ
“AMAZING service!! Austin the technician was so great and explained everything he was doing. I had used another company in the past and they were not even close to how great Air Group was–very thorough. I highly recommend. True pleasure to work with.”
John B. from NJ
“Air Group was called to figure out what was wrong with a Ductless heating and cooling system. Ed and Patrick were very professional and knowledgeable. They discovered where the problem was and repaired on the same day. The system is now working at its best. I referred you to my friend Frank from Lodi who is looking to install a similar system in his basement. Thanks again for your expertise.”
Susan from NJ
“I am so grateful to have found Air Group and John Vos for my plumbing needs! Their customer service, especially in an emergency, is amazing, and John Vos is absolutely the best plumber! After many poor experiences through the years with other local plumbers, he and Air Group have renewed my faith in service professionals!! John displays great skill in tackling the toughest situations in my older home, and is always able to provide a successful resolution to the issue. He is quietly confident, extremely knowledgeable and very patient, and I really appreciate that he takes the time to explain the problem while moving on to successfully solve it. I will continue to turn to John Vos, and Air Group for all of my plumbing needs in the future!”
John B. from NJ
“Air Group did excellent work and completed the project in a timely manner. I would highly
recommend them for a wide variety of not only HVAC, but also plumbing and electrical.”
Glenn S. from NJ
“Great service. Chris, the plumber, did an excellent job. He was prompt, efficient and did excellent work. We were very pleased.”
Ashley from Parsippany
“The guys did an outstanding job getting this work completed. Appreciate the effort in problem-solving the various challenges thrown their/your way. Can’t commend you all enough. Total professionalism and top notch quality.”